The Custom Tuner Program provides you with a set of Custom-Molded Grips in either of the Home Positions: 10 & 2 or 3 & 9. This head start has over 25 years' experience built-in from IndyCar, F1, and NASCAR, and may only need fine-tuning.
In the Basic Tuner Program, your wheel is modified with generically molded grips that are securely attached for you to modify in either of the two Home Positions: "10 & 2" or "3 & 9". If you've molded grips before and just want to make sure you're starting with a good secure grip, this is for you.
Video Chat Tech Support is available for either program from The Steering Wheel Guy; the charge is $50 for each 15-min period...most issues are resolved in one or two periods.